All items here at ABC are handmade and we strive for high quality items. We want our customers to be happy so if you have any questions about our products, please don't hesitate to ask before purchasing. The most common issue could arise due to ordering the wrong size. Please double check with our product descriptions to ensure you order the right size. Also, make sure to follow our washing instructions as they are essential to maintain the wear of your items. If there are any issues with your items please reach out to us via email: email@example.com
Damage and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We do not accept returns, unless there has been a mistake on our part and is decided on a case by case basis.
To start a return, you can contact us at firstname.lastname@example.org
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically awarded store credit. We do not give refunds.